User Experience

​​EOH MC Solutions​ offers a holistic User Experience Design service.
We understand that all organisations have their own unique requirements and we will customise our approach to address each engagement accordingly. 

 

User Research & Design Strategy 

Core to our User Experience offering is a practice called User-Centered Analysis (UCA). This is a collaborative technique that entails engaging with current and potential users through a variety of methods to obtain their input in order to make informed design decisions. Using this approach we can assist clients in performing user research and in defining their design strategy, which typically includes scenario, task and environmental analysis, user profiles and personas and an information architecture. 

 

Interaction Design 

Our Interaction designers work collaboratively with our clients to produce low fidelity, interactive (clickable) wireframe prototypes that illustrate the proposed functionality and interaction. These low fidelity prototypes can be used to illustrate functionality, perform usability testing or to refine the design before development takes place. We deliberately exclude styling from the low fidelity design so as to focus on how the product will work rather than being distracted by how it might look. Our scalable approach to Interaction Design and Prototyping can be applied to the creation of new, or the enhancement of existing products.

 

Interface Design

Our Interface designers take low fidelity wireframe prototypes and transform them into detailed (high fidelity) designs, merging the interaction (how it works) with the visual aspects (how it looks) across multiple devices / platforms utilising responsive design. Our designers work collaboratively with marketing departments or nominated agencies to ensure adhesion to (and if required, creation of) style guidelines and apply their expansive knowledge of User Experience and best practice to the designs. These high fidelity prototypes can be used to perform usability testing or to refine the design before development takes place. Our scalable approach to Interface Design and Prototyping can be applied to the creation of new or the enhancement of existing products.

 

Usability Testing

Usability testing is a technique used to evaluate designs by testing them with current or potential users. The technique can be used to test conceptual prototypes or completed products.
We offer holistic, multiplatform & multi-device usability testing at a location of your choice - remotely or at our premises. Once testing is concluded we document findings and recommendations in a detailed usability report. 
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